Randstad IT Business Analyst in Boston, Massachusetts
IT Business Analyst
date posted:Wednesday, February 13, 2019
industry:Professional, Scientific, and Technical Services
IT Business Analyst
Looking for a Functional Analyst/Business Analyst to help with ongoing business needs.
location: Boston, Massachusetts
job type: Contract
work hours: 8am to 5pm
Documenting business requirements for a complex, multinational implementation of Salesforce,
Coordinating with business stakeholders to discuss and clearly understand and document business needs and functional/technical requirements;
providing functional and technical expertise as a part of conversations around the solution;
Developing high quality functional design deliverables that clearly articulate the solution;
Working with architects, integration leads, and others to ensure the proposed solution is feasable for this Salesforce environment;
Performing impact analysis of proposed changes;
Transitioning the technical solution design to development team for building the solution;
Validating the completed solution from development; demonstrating the completed solution to business for their feedback.
Bachelor's degree - in Computer Science or related field preferred, but not required (or equivalent)
Graduate degree preferred (or equivalent qualification), but not required
5+ years' experience in software development life cycle
5+ year experience in Salesforce configuration and implementing CRM systems
Salesforce Administrator certification plus a second Salesforce cert (preferably Sales Cloud)
Preferred, but not a must, Salesforce Administrator certification, as well as certification in at least one of following domains: Sales, Service, or Marketing Cloud.
Experience in enterprise-level Salesforce projects using agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
Expert level understanding of the Salesforce product suite, including Sales, Service, and Marketing Clouds, as well as the Force.com Platform and Lightning.
Experience with Salesforce configuration, including permissioning, object relationships, triggers, workflow, and front-end configuration
Experience defining technical design, writing user stories, and providing detailed Salesforce system and functional designs
Experience in documenting current state business processes and wire framing system designs using process flow diagram tools, sequence diagrams, etc.
Experience in designing and software components and having a strong background in Salesforce functional design & architecture
Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills.
Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams.
Experience working with external virtual teams, in a global environment, with the flexibility to work across the various time zones.
Understanding of when to use configuration vs customization.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.