Randstad Claims in Concord, New Hampshire


job details:

  • location:Concord, NH

  • salary:$15 per hour

  • date posted:Wednesday, January 2, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Health Care and Social Assistance

  • reference:S_718154

  • questions:francis.rowley@randstadusa.com603-623-1181

job description


Our client, based in Concord, NH, is seeking an experienced claims representative

Location: Concord, NH

Pay: $15/hour Temp-hour

Hours:This position requires sitting at a desk, M-F, 8 - 5; some OT may be available, not mandatory

General Description:

  • Performs data entry of material from source documents to a computer database.

  • Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.

  • Ensures accuracy and completeness data.


  • Screen internal and external adjustment requests for compliance with guidelines and contract requirements.

  • Enter batch control records into the MMIS.

  • Prepare requests for scanning.

  • Enter adjustment requests into the MMIS, making necessary adjustments as requested within the guidelines of New Hampshire Medicaid.

  • Process all suspended adjustment transactions according to internal and contractual requirements.

  • Prepare and log documents to be returned to the provider.

  • Process claims that have suspended in the Fiscal Agent locations.

  • Meet Quality Assurance and production standards of Claims Department.

Additional Duties:

  • Will be working directly with clients with regarding a variety of questions regarding claims

  • These calls will vary in complexity. You will learn various key healthcare terms.

  • You will field 25-30 calls per day with regarding various stages of claims

  • Triage calls, such as complex claims, to other departments based on the situation

  • Work with Medicare and Medicaid

  • Keying in key information into client file relative to claims

Working hours: 8:00 AM - 5:00 PM


  • Attention to detail

  • Show up on time, every day

  • Production environment where they are an individual contributor and targets for quantity of work done is measured

  • All work reviewed by the QA team, quality has to be there as well






  • Ability to work in a production environment, working quickly and accurately in resolving pended adjustment transactions.

  • Strong analytical, comprehension, and problem solving skills.

  • Ability to follow oral and written instructions and directions.

  • Personal computer experience.

  • Must be detailed oriented.

  • Must have good organizational skills and decision-making ability.

  • Must be able to work independently and as a team member.

  • Excellent attendance required.

For immediate consideration, please email francis.rowley@randstadusa.com or call 603/623-1181.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.