Randstad Technical Analyst in Eden Prairie, Minnesota
location:Eden Prairie, MN
salary:$40 per hour
date posted:Monday, January 7, 2019
industry:Professional, Scientific, and Technical Services
Provide senior-level technical writing for Network Engineering and IT Leadership: write, edit, review, and update-policies and procedures, how to guides, user manuals, code upgrades, hardware and software tracking, equipment inventories, presentations on a variety of topics (from Portfolio Funding to creating financial summaries and obtain quotes), and any other documentation as assigned.
Track active code scrubs for Cisco, Juniper, Riverbed, F5, Aruba and other IT equipment and software for Network Engineering.
Provide analyst services and consulting support for Network Engineering-e.g., track IT software and hardware inventory, versions, and end of life data.
Provide, create, and manage spreadsheet inventories for hardware end of life, end of support, and warranty monitoring for implementation and decommissioning purposes.
Administer specific Network Engineering SharePoint and Confluence sites -maintain expired documents, build websites, manage user access and problem-solve upon request.
This role has the potential for cross-functional work: consult and provide senior-level technical writing to IT cross-functional teams.
location: Eden Prairie, Minnesota
job type: Contract
work hours: 8am to 5pm
Support the efficient and effective operations of the Network Engineering IT organization:
Track hardware and software versions, licenses, purchases, and/or other inventory.
Assist the leadership team with presentations to communicate IT concepts, processes, and projects for portfolio funding, management meetings, executive meetings, supplier governance meetings, department town halls, etc.
Assist Network Engineering with IT audits and compliance reports and assist with resolution of security issues.
Prepare written deliverables as requested such as meeting notes, agendas, memos, department town hall presentations.
Perform analysis and documentation of as-is capabilities about business processes, technology, etc.
Assist in development and testing of new business processes, capabilities, and as appropriate their supporting technologies
Perform network design activities (e.g. utilizing Visio), portions of technology architecture and technical design activities and portions of technology build, test and deployment
Develop deployment deliverables (communications, training, etc.)
Participate in project related activities, meetings
Participate in carrier meetings with circuit vendors
Participate in meetings with Network Engineering specific Hardware/Software vendors
Participate in projects ad-hoc when additional support is needed
Attend department manager and team meetings as required.
Track equipment inventory
Manage ENE Data Team communications
Cisco IOS Engineering Standard Change Notification: when bug scrub versions are tested and accepted, get SME input, write and disseminate the notices.
Track and maintain carrier circuit upgrades/downgrades/additions/deletions to ensure accurate circuit inventory
Strong knowledge of Cisco Network hardware and software platforms
CCENT or CCNA certification preferred
Strong understanding of Telecommunications services (eg. Wide Area Network (WAN) Circuits and providers)
SharePoint and Confluence admin experience
Ability to use vendor web sites to gain knowledge of hardware, software and licensing
Requires acumen in dealing with external parties such as Group IT's suppliers and partners
Requires proficiency in Microsoft Office tools including Formatting Solutions Pro/Information Mapping, Word, Excel, PowerPoint, Visio, Skype for Business, SharePoint (contributor and administrator), and Outlook.
Requires proficiency in Adobe PDF Professional to create, edit, and convert documents to and from the PDF format.
Some e-learning experience or ability is helpful-or the ability and willingness to learn tools to create e-learning deliverables.
Requires initiative and judgment, and knowledge of department and company policies, procedures, and tools.
Requires interpersonal savvy, the ability to learn and apply quickly, set priorities and manage multiple priorities.
Comfortable negotiating and presenting to IT and business executives
Capable of driving alignment across the technology organization
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.