Randstad Logistics Coordinator in Farmington, Connecticut
salary:$17 - $25 per year
date posted:Monday, December 24, 2018
industry:Administrative and Support Services
We are currently seeking a Service Coordinator at a local manufacturing company in Farmington, CT. The salary is $17-$25 per hour and this is a direct hire with an excellent benefit package. If you qualify and would like to apply, please email me your resume email@example.com
We make long-term decisions and can therefore provide our employees with the confidence and stability necessary to bring even bold ideas to full development!
-Create/document initial process Email for technical support team to initiate contact with customers.
Coordinate and schedule installation dates of U.S. machines with customers, product support techs, service managers, sales, spare parts and logistics.
Ensure all necessary resources are available at the right place at the right time (technician, tools etc.)
-Maintain good relations with customers, field service engineers, service managers and other personnel
- Help Regional Service Managers evaluate field service engineers technical and soft skills for accurate assignments
-Coordinate daily with Regional Service Managers and scheduler's the location of field service installation engineers in order to dispatch and train appropriate technicians.
Report scheduling delays of critical machines to service management.
In charge of managing the service toolboxes assigned to region
Responsible for tooling calibration of regions tools; being completed at necessary times to ensure accuracy
Other administrative, projects, office and technical tasks as assigned by the Regional Service Manager
-Prepare and plan for external audits for the technical tool room
-10% of travel based on training and customer needs
Working hours: 8:00 AM - 5:00 PM
Two year technical school degree with concentration in Engineering principles or suitable combination of education and work experience.
"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status."
-Responsible for regional installation Synchro board for service region; early detection of capacity shortages, qualification needs, as well as supporting the implementation process of resulting measures.
Maintain regions KPIs of Synchro installation times, customer satisfaction rates, etc.
Close collaboration with product centers, engineering and all different process owners in technical service
Should have call volume experience and prior scheduling knowledge. Our product knowledge helpful. - Strong aptitude or knowledge of sophisticated technical machine tools. Must have excellent follow-up skills and three years prior experience or equivalent in customer service/technical concentration. Able to communicate with empathy and compassion. Organized person with above average knowledge of Microsoft Office suite.
Please email me your resume firstname.lastname@example.org
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.