Randstad Customer Service in Gurnee, Illinois
salary:$16 - $20 per hour
date posted:Wednesday, January 2, 2019
job type:Temp to Perm
industry:Administrative and Support Services
A leading client located in Gurnee, IL is seeking candidates to fill an immediate, Temp-to-Hire, Customer Service Representative position.
The Customer Service Representative will be responsible taking incoming calls, entering orders, and processing orders regarding the company's products and services while also processing all aftermarket orders in a timely manner. This individual will work primarily in the B2B industry.
Process orders, make adjustments, and provide information to customers on prices, ship dates, and order statuses while tracking and expediting orders as needed
Maintain an up-to-date and accurate list of customers in Oracle by creating and updating billing and shipping master files
Process return authorizations for customer returns including warranty and contract orders according to the documented processes with the required approval process
Respond to and handle customers by expediting inquiries and requests regarding all after market transactions
Working hours: 8:00 AM - 5:00 PM
High School Diploma or GED required; Some college coursework highly desired
At least 3-5 years of Customer Service experience required
Experience with Oracle highly desired
Must be able to communicate with customers and team members in a professional business manner
-$16 - $20 per hour
-Temp-to-hire - 33-40 hours/week
-Immediately available for benefits through Randstad
Global manufacturer of coding and printing technologies that set new industry standards in quality and reliability
Collaborative environment that makes sure to include each individual's thoughts and opinions
Please click Apply Now in order to be considered for this opportunity. After submitting your resume, please feel free to follow up with Eric Kaszuba via email at firstname.lastname@example.org
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.