Randstad Trainer in New York, New York
location:New York, NY
salary:$23 - $27 per hour
date posted:Wednesday, January 9, 2019
industry:Professional, Scientific, and Technical Services
The L&D Learner Experience team ensures the successful delivery of learning programs/events by providing outstanding client service and teaming effectively across various functional groups. Supports the delivery, registration, travel, and may include instructor sourcing etc.
location: New York, New York
job type: Contract
salary: $23 - 27 per hour
work hours: 8am to 5pm
-Leveraging technology to support on demand and live, instructor-led training;
-Learning management system functionality to enhance the learner experience; and,
-Establishing effective networks and supervise onsite resources to accomplish implementation of L&D programs.
-Maintaining project economics while maintaining flexibility for unanticipated issues;
-Leveraging basic-level project management skills to plan and support manage the implementation of programs nationally, within a market, and/or in a virtual environment;
-Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, escalating as appropriate;
-Learning to use databases and other tools used to manage the scheduling and delivery of courses in the markets;
-Leveraging presentation and communication skills to effectively work with clients and other team members; and,
-Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.
Strong knowledge of Microsoft applications, Google platforms, and cloud based tools
Experience in a professional services firm or equivalent
Preferred experience relevant to specific to role
Bachelor degree or equiv experience preferred
Client service mindset
Ability to manage multiple priorities
Strong presence and communication skills
Self sufficient with strong initiative and willingness to learn
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.