Randstad Customer Service Call Center in Oakland, California

Customer Service Call Center

job details:

  • location:Oakland, CA

  • salary:$15 per hour

  • date posted:Saturday, February 9, 2019

  • experience:Entry Level

  • job type:Temporary

  • reference:S_730143

  • questions:ron.megeath@randstadusa.com925-847-9700

job description

Customer Service Call Center

A large Medical Care Provider is looking for an HR Service Center Representative to assist with their Tuition Reimbursement Program.

This role is temporary but may lead to other opportunities within the organization for individuals who are successful in this role. They are potentially looking for long-term team members.

The ideal candidates will be positive, eager to learn, results oriented, proactive, detail oriented, able to work well as part of the team and individually and will be professional at all times.

Responsibilities:

Proactively provide timely, efficient and quality customer service

Use electronic records database to process tuition reimbursements

Log interactions and follow up

Process and file documents

Respond to employee questions and requests

Interact and coordinate with other departments

Related Special Projects

Working hours: 8:00 AM - 5:00 PM

Skills:

Customer Service- Telephone and Email

Database File Management- Experience with MS Office Suite (Office, Excel, Powerpoint)

Data Entry

Basic Math

Reports

Efficient time management and multi-tasking

Ability to work effectively and respectfully with others while also being able to do so individually

Education:

High School

Experience:

Entry Level

Qualifications:

At least 2 years' experience in a call center providing excellent customer service

HS Diploma required

Satisfactory written and oral communication skills

If you meet the requirements for this role, please !

Please note that only qualified candidates may be contacted regarding this role

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.