Randstad Ecommerce and Digital Experience Product Manager in Richardson, Texas

Ecommerce and Digital Experience Product Manager

job details:

  • location:Richardson, TX

  • salary:$90,000 - $120,000 per year

  • date posted:Tuesday, January 8, 2019

  • experience:Experienced

  • job type:Permanent

  • industry:Administrative and Support Services

  • reference:S_719847

  • questions:janell.wicker@randstadusa.com972/808-8007

job description

Ecommerce and Digital Experience Product Manager

Do you thrive in building something from scratch only to watch it grow and impact the thousands of customers who use your product on a daily basis? Invention has become second nature at Lennox, the pace of innovation is only accelerating, and the breadth of our business is expanding. Lennox' Ecommerce and Digital Experience growth requires someone who can take initiative and produce results while collaborating effectively with a talented team.

The Ecommerce and Digital Experience Product Manager will own the strategy and tactics to launch core programs from concept to inception to the sustaining phase. You should thrive in ambiguous situations, collaborating with others, and love to build things from scratch. An entrepreneurial spirit will be crucial to your success.

The Ecommerce and Digital Experience Manager will collaborate across multiple departments, divisions and service providers, with a team-oriented, highly communicative, and collaborative approach.

Responsibilities:

(1) Team Development: Grow and develop a team of talented Business Analysts

(2) Strategy: Balance short term business goals with the long term vision needed to advance in the fast paced, rapidly evolving ecommerce industry. Develop multi-year plans (roadmap) based on market knowledge of customers, competition, and other market forces. Work cross functionally to manage and prioritize the product backlog in an agile development environment.

(3) Design: Create business requirements and functional designs to address user and business needs.

(4) Drive Adoption: Drive product adoption through marketing programs, pre- and post-sales efforts, training development, customer support, and other business development activities

(5) Measure: Analyze and report on relevant business metrics to understand the health, challenges and eCommerce growth opportunities

Working hours: 8:00 AM - 5:00 PM

Skills:

Marketo

Salesforce

Education:

Bachelors

Experience:

Experienced

Qualifications:

Bachelors degree

Masters degree (i.e., M.B.A), preferred

5+ years in ecommerce digital marketing space

3+ Years managing teams

Strong communication skills and problem-solving skills

High technical aptitude

Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision

Ability to work effectively within a fast-paced, complex matrix, changing environment.

Customer Focus

Building strong customer relationships and delivering customer centric solutions.

Addresses gaps in the workgroups ability to meet emerging customer needs.

Gathers customer satisfaction input on behalf of the team.

Holds others accountable for meeting customer needs.

Aligns business processes to work with those of customers.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.