Randstad IT Operations Support Analyst - Web Services in Taylor, Texas

IT Operations Support Analyst - Web Services

job details:

  • location:Taylor, TX

  • salary:$50 - $60 per hour

  • date posted:Monday, January 7, 2019

  • job type:Contract

  • industry:Mining

  • reference:663572

job description

IT Operations Support Analyst - Web Services

job summary:

One of our Taylor clients is looking to add an IT Operations Support Analyst to their team.

location: Taylor, Texas

job type: Contract

salary: $50 - 60 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Responsibilities:

Provides technical support for commercial application suite and related interfaces. Works as a member of the IT Operations support team to process changes; minimizes the risk to the stability of the application when processing changes; reviews, tests and implements new application related tools or utilities as appropriate to meet business requirements and continuously improve performance. May mentor less experienced technical staff.

Essential Job Duties

  • Supports and maintains corporate commercial application suite.

  • Owns operations of the applications toolset.

  • Communicates status to team on a regular basis regarding problems and issues in Production, so they can be communicated to the Business Area.

  • Coordinates with other teams and peers to ensure that applications run and interface smoothly.

  • Resolves issues in a timely manner.

  • Maintains flexibility in response to requests.

  • Understands how the applications support business processes and applies this knowledge to solve defined business problems.

  • Collaborates with other application and technical resources when resolving a problem or implementing a system change.

  • Analyzes current application processes and recommends improvements.

  • Participates in review of high-level application design and architecture.

  • Provides on-call support outside business hours as needed.

  • Develops and sustains a high level understanding of the competitive energy markets.

  • Increases and maintains proficiency on operational methodologies and concepts.

  • Updates and maintains required systems documentation, following documentation standards where applicable.

  • Identifies and acts upon functional and technical design and system architecture improvements.

  • Participates in systems migration planning and execution.

  • Prioritizes work to ensure that team objectives are satisfied.

  • Updates team policies, processes, and workflows.

  • Performs other duties as assigned.

qualifications:

Job Competencies

  • Troubleshooting

  • Problem Solving

  • Functional/Technical Skills

  • Customer Focus

  • Excellent oral and written communication skills. Ability to understand others and clearly express thoughts.

  • Incident Management

  • Interpersonal Savvy

  • Ability to produce high quality work deliverables with attention to detail

  • Ability to manage multiple concurrent objectives, projects, and activities

  • Experience with some of the following is beneficial:

Technical Competencies

  • Apache, JBOSS, Java, Oracle (or other RDBMS), SQL queries, Single Sign On (SSO), LDAP, PKI, HTTPS, IIS, proficiency with networking concepts and protocols, scripting languages, UNIX/Linux, Windows Server, Splunk, network load balancers.

Education

  • Bachelor's degree in Computer Science, MIS, or related field, or six years applicable experience is required.

skills: Apache, JBOSS, Java, Oracle (or other RDBMS), SQL queries, Single Sign On (SSO), LDAP, PKI, HTTPS, IIS, proficiency with networking concepts and protocols, scripting languages, UNIX/Linux, Windows Server, Splunk, network load balancers

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.