Randstad Bilingual Customer Service Representative (Spanish) in Troy, Michigan

Bilingual Customer Service Representative (Spanish)

job details:

  • location:Troy, MI

  • salary:$13.50 - $14 per hour

  • date posted:Tuesday, February 5, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_728722

job description

Bilingual Customer Service Representative (Spanish)

Currently looking for a strong candidate for a Bilingual CSR position in Troy, MI.

Shift Required: Shifts vary between 8am-8pm M-F, plus 2 Sat's/month. (Shift times vary depending on performance)

Pay Rate: $14.00

Job Description:

  • Answer inbound telephone calls from lending customers regarding questions and issues on their loans (e.g. payment information, online support, payment options, document questions)

  • Create detailed documentation to ensure inquiries are handled in an accurate and timely manner

  • Cross-sell basic products and services.

Requirements:

  • Must be fluently bilingual in Spanish and English (written and spoken)

  • 1 year customer service, mortgage industry, or call center experience

  • Sales experience preferred

  • Excellent verbal and written communication skills, as well as strong listening skills.

  • Must have good telephone technique with well-developed customer service skills.

TO APPLY: Email Resume to: deron.collins@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.