Randstad Customer Service Representative Inbound in West Des Moines, Iowa

Customer Service Representative Inbound

job details:

  • location:West Des Moines, IA

  • salary:$12 - $13.50 per hour

  • date posted:Monday, January 7, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_719342

  • questions:erin.kaiser@randstadusa.com515-318-6892

job description

Customer Service Representative Inbound

ARE YOU WANT TO FIND SOMEWHERE THAT IS MORE THAN A JOB?

We are on a search for highly qualified candidates with great customer service skills and definitely people with a fun upbeat personality.-

This job opportunity is with a Top Financial Company looking to assist people to grow within it!!

This position is for an Inbound Specialist that will take calls in regards to questions from customers on Home Equity and Title related information.

Responsibilities:

  • Manage high pace inbound calls

  • Researching and resolving routine to moderately complex problems and inquiries

  • Entering customer information into the data base system

  • Cross-Sell or refer products (Script)

Working hours:

  • 8:00 AM - 5:00 PM

Skills:

  • Customer service

  • Eagerness to learn

  • Ability to multitask

This Job opportunity comes with a pretty hands on Job training that will include, Classroom setting with Mock calls and then actual Floor training. This will be an 11 weeks Training that will need 100% attendance.

Education:

  • High School Diploma or Equivalent

Experience:

  • Entry Level

Qualifications:

  • 1+ years Customer service experience

  • 1+ years computer experience

This position requires open hours of 8am-10pm but will vary on what's needed.

Pay: 12.00 -14.00 based on experience

* Training Hours will be on an 8am-5pm for the first 11 weeks*

Then 1st shift, mid shift options are available

Benefits: Include but not limited to health, vision, dental, 401(k), weekly pay

Call 5153186892 for questions!


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.