Randstad Medical Technologist Customer Service in Winnetka, Illinois

Medical Technologist Customer Service

job details:

  • location:Winnetka, IL

  • salary:$65,000 - $75,000 per year

  • date posted:Wednesday, February 13, 2019

  • experience:Experienced

  • job type:Permanent

  • industry:Health Care and Social Assistance

  • reference:S_731466

  • questions:eric.kaszuba@randstadusa.com847-367-1117

job description

Medical Technologist Customer Service

A leading client located in Northfield, IL is seeking candidates to fill an immediate, Direct Hire, Medical Technologist Customer Service Representative position.

The Medical Technologist Customer Service Representative will be responsible for providing technical expertise and customer support by handling up to 900 escalated technical inquiries per month from program participants and staff from other departments within the organization


  • Provide daily assistance to the Customer Contact Center for numerous products they use on a daily basis

  • Ensure an accurate and timely response to escalated participant questions via phone and email

  • Serve as a resource for technical information and the front line technical resource for the Code Blue process and laboratory accident calls

Working hours: 8:00 AM - 5:00 PM


  • Bachelor's Degree required

  • At least 3-5 years of Technical Customer Service experience required; Experience within a full service medical laboratory highly desired

  • MT (ASCP) certification required

  • Must be comfortable with navigating through multiple computer applications


-$65,000 - $75,000 per year

-Direct Hire - 33-40 hours/week

-Comprehensive Benefits Package Available






  • Join an organization that has been recognized as one of the "Top Places to Work" according to the Chicago Tribune

  • Non-profit organization that allows opportunities for personal and professional growth

Please click Apply Now in order to be considered for this opportunity. After submitting your resume, please feel free to follow up with Eric Kaszuba via email at eric.kaszuba@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.